The storage of common accessories is ideal. Most of the accessories should be stored in groups, such as: braking group, cooling group, fuel system group, rear axle group, suspension group, etc. Desertification of green land, serious soil erosion, trees are not shaded, vegetation can not be stored, the flow of water spread wildly. Due to the loss of natural vegetation, the water flow is rapid, the flow is large, the time is short, and the impact is strengthened, which increases the possibility of destroying the bridge. Therefore, it is very important to ensure the ecological balance of the natural environment, increase the coverage rate of vegetation, and reduce the loss of water and soil to protect the safety of highway bridges. Special accessories In some cases, the accessories department does not have the accessories required by the customer. It is unrealistic to try to store all the accessories. The key issue is how to properly control the inventory. The special accessory is a kind of proper control of inventory. the way. Procedures should be treated as equal to the three types of customers in the accessories department, but special emphasis must be placed on keeping the maintenance department aware of the changes that affect the specific parts, such as: the status of the special accessories, changes in the ordering process and price changes, etc. It is conducive to the planning and organization of the maintenance department, to the maintenance customer to determine the completion time, reduce customer complaints and increase satisfaction. When the special accessories are stored, all the special accessories should be labeled and stored in a certain location in the storage area of ​​the accessories department, so that they can be easily received and stored; when the customers randomly arrive at the delivery, they can guarantee prompt delivery. Be careful not to store special accessories and general accessories together to avoid unnecessary misunderstandings caused by mis-selling or other customers. The special accessory storage area generally accounts for 2% to 3% of the total storage area. As long as special accessories arrive, the person in charge of the corresponding parts department should immediately do one of the following two tasks in the form of telephone or telegram: first, contact retail or wholesale customers to pick up the goods; second, notify the technical supervisor of the maintenance department. In order to estimate the completion time of the maintenance work and inform the maintenance customer. The special accessories will not be stored in the storage area of ​​the special accessories for more than 30 days. If they are not picked up after 30 days, they will be transferred to the normal storage area and sold. Additional support functions for the maintenance department This function is also a major measure to ensure the smooth flow of accessories. In most cases, the main customer of the accessories department is the maintenance department. The telephone system, the setting of the accessories counter, and the layout of the employees should all meet the needs of the maintenance department. It is advisable to consider the following questions: At least one counter personnel should be assigned, and this person should be the most The experienced or knowledgeable staff has the main responsibility of providing technicians with accessories and ordering accessories; and establishing working hours in the accessories department that meets the requirements of the maintenance department. Unobstructed information flows out of the competition. The manager of the fittings department should promptly investigate the local market to determine its inventory and price. The goal should be to provide the same, or even better, service at a consistent, competitive price. This requires them to make full use of the overall situation they have grasped, and strive to win the majority of customers by advertising. The communication between the accessories department managers is a necessary prerequisite for the successful operation of each department. The frequency of contact depends on the specific circumstances of each department, but at least it must be guaranteed once a week. The theme of the program is fitting requirements, sales activities and overall goals. The managers of the accessories department and maintenance department should be aware once a day of the maintenance status of the factory, the ordering status of the accessories, the personnel relations between the repairs and the accessories, the price changes of the accessories, and the service levels of the advertising promotion items and the accessories department. The accessories department manager must attend at least one meeting every week for the sales of accessories, formulate parts prices, inventory inventory, and discuss promotional activities. These activities have all ensured the smooth flow of information, facilitated the decision-making of responsible personnel and always had "acceptable" answers when contacted with customers, leaving the customer with a "reasonable" impression. The image of the auto parts department in the auto parts department is reflected in the static image such as the facade, layout, display, and facilities; the second is reflected in the “dynamic†image formed by human factors, which is embodied in the enterprise. Every detail in the running process. In fact, the latter has a greater impact on customer satisfaction in the auto parts sector. As a key contact point between the auto parts department and customers, the counter staff plays an important role in making various customer satisfaction. In general, the counter staff's influence on customer satisfaction exceeds the accessories department itself. For example: the counter staff quickly and accurately pass the accessories for the technicians, timely provide the maintenance manager with special accessories, and the familiar ordering process of the special accessories will leave the customers with “high quality service†and “high credibilityâ€. And "satisfaction" impression. Conclusion To establish a professional, effective, and efficient auto parts department centered on customer satisfaction requires a lot of careful and detailed planning and preparation work, and systematic and rigorous training of management and other staff in practice. The gradual mastery of customer satisfaction as the center of the truth, in order to make themselves in the increasingly fierce auto parts market competition, invincible. Fecal Spreader,Large Farm Manure Spreader,Manure Spreader,Small Manure Spreader Gongzhuling Huaxi Agricultural Machinery Manufacturing Co.LTD , https://www.hxzbjx.com